Filing a Complaint with the Ontario College of Pharmacists
To initiate a complaint, please follow these important steps. Please note an email address is required to submit a complaint online.
Step #1: Review the Complaints Process
Please review the Complaints Process found on the College’s website:
Step #2: Complete Form
Please complete the online complaint form.
If you require a paper copy of the complaint form, please contact the College at: Phone: 416-847-8201 or Toll-free: 1-800-220-1921 ext. 2274 and provide your name and address.
Step #3: Provide any supporting evidence
Please forward all supporting evidence such as; prescription receipts, labels, vials of medication to:
Ontario College of Pharmacists
Investigations and Resolutions
Attention: Complaints Intake Assistant
483 Huron Street
Toronto, ON M5R 2R4