Filing a Complaint with the Ontario College of Pharmacists
To initiate a complaint, please follow these important steps. Please note an email address is required to submit a complaint online.
Step #1: Review the Complaints Process
Please review the complaints process found on the College’s website: https://www.ocpinfo.com/protecting-the-public/complaints-reports/file-a-complaint/
Step #2: Complete Form
Please complete the online complaint form.
If you require a paper copy of the complaint form, please contact the Intakes Team at (416) 962-4861 or Toll Free: 1-800-220-1921 ext. 3800 and provide your name and address.
Step #3: Provide any supporting evidence
Please forward all supporting evidence such as; prescription receipts, labels, vials of medication to:
Ontario College of Pharmacists
Attention: Intakes, Conduct Operations
483 Huron Street
Toronto, ON M5R 2R4
concerns@ocpinfo.com
